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We’re All In It Together

This new study conducted in Autumn 2020 provides contemporary insights into how Covid-19 has impacted on UK consumers – download our latest report.

Earlier in 2020 we undertook a self-funded study into the topical issue of Transient Vulnerability. Soon after, Covid-19 hit the World and we realised how vulnerability would become increasingly widespread! After listening to requests from clients in the financial services sector we knew we needed to undertake a follow up study.

We’d now love to share our insights and learnings with you

We’re all in it Together – The Gusto deep dive into Covid-19 and the impact on ‘vulnerable’ customer outcomes

This new study conducted in Autumn 2020 provides contemporary insights into how Covid-19 has impacted on UK consumers and takes into account how the world has changed both in the short and longer terms and how consumers now feel as we head towards an uncertain festive season and unknown 2021.

Written by Martin Reed, in Reports.

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  2. BNPL 2024 Update

    Insights for 2024 from our self-funded research on BNPL.

  3. Vulnerability & the Cost of Living

    Download the next instalment of our self-funded research, building on the previous waves looking at vulnerable customers and focussing on the Cost of Living crisis

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