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Discover LightShed – the Gusto hub for fresh thinking, bold ideas and reports that dig deeper. Learn More about LightShed.

Mark Gentry

Research Director

Mark joined us in 2016, and has over 25 years’ experience in Market Research, initially working in London and, more recently, in Leeds and York. He is a quantitative research specialist, with particular expertise in customer experience measurement, and broad experience across many sectors, including financial services, retail and technology.

He is keen to add value to market research by using structured methodologies and analytics, and working closely with clients to understand how they are using insight to drive business decisions.

Contact mark.gentry@gustoresearch.com

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Join Gusto

We’re always open to hearing from researchers with strong technical skills and a commercial mindset.

At Gusto, you’ll work on high-profile projects that demand rigour, deliver value, and make a difference.

We offer a flexible, supportive working environment — with clear progression, ongoing development, and the opportunity to work with major clients.

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